India’s most reliable and single
window solution platform.
Register ComplaintTerms & Conditions
Welcome to ICDRC Services Pt. Ltd.!
One Stop Solution For Insurance Claim Disputes. (ICDRC)
The terms and conditions set forth below (“Terms of Use”) and the Privacy Policy constitute a legally-binding agreement between Insurance Claims Dispute Redressal Company Private Limited (hereinafter “ICDRC/the Company”), and you. These Terms of Use contain provisions that define your limits, legal rights and obligations with respect to your use of and participation
TBy accessing this websites/App/wallet (all together referred to as the "ICDRC Website’ and using its content, you acknowledge and expressly agree that you have read and understood the following terms of use [“Terms of use”] and you agree to be bound by Terms of Use. Do not use the ICDRC Website, if you do not agree with these Terms of Use.
Use of Content
The content/information/blogs/facilitation services are available only for informational purposes. The posting/display of content/blogs/opinions/expressions/ notes/comments/criticism on/at ICDRC Website are only informative and personal to respective author/s and is not necessarily the opinion and recommendation of ICDRC and access to this ICDRC Website and reading of content/blogs/opinions/expressions on/at ICDRC Website does not in any way render and bind ICDRC for such posting/display of content/blogs/opinions/expressions/ notes/comments/criticism and also same shall not be taken as to render, either explicitly or implicitly, any provision of services or products by us.
Add on facilities/value added services to benefit you:
ICDRC do NOT operate in any insurance selling business and is neither associated with nor offering/selling/providing any services/products any insurance products and as the offers/discounts/coupons/services/products are solely and independently offered by respective companies/entities/service providers and ICDRC is only a mere facilitator to help and support you for various offers/discounts/coupons/ services/products offered/provided by respective companies/entities/service providers to you upon your accessing the ICDRC website. ICDRC does not represent, assure or endorse the accuracy, completeness, reliability or the quality of the offers/discounts/coupons/ services/products of respective companies/entities/service providers and shall not be in any way liable or responsible for any deficiency of services or non-providing the services or losses or damages or withdrawal of discounts/coupons/not honouring the coupons, if any, incurred/experienced by you as a result of your availing or subscribing to the offers/discounts/coupons/services/products of respective companies/entities/ service providers. Decision to avail and reliance upon the offers/discounts/ coupons/services/products of respective companies/entities/service providers shall be taken by you after careful and independent sole decision of you at your own risk and ICDRC is not in any way be responsible/liable for the same. Even if offers/services/products by respective companies/entities/ service providers are made available to you through API integration of ICDRC Website with website of respective companies/entities/ service providers, ICDRC shall no way be responsible and liable to you either for deficiency, non-provision, delay in providing the services or any other issues of whatsoever and same shall be sole responsibility and liability of respective companies/entities/ service providers.
No Offer:
The information on the ICDRC Website is or should neither be interpreted as an offer nor a solicitation for an offer, nor as investment, legal, tax or other advice of ICDRC. You shall take advise/opinion of your expert adviser and accordingly you shall take your voluntarily and independent decision to avail any of the consultancy service/any service of ICDRC. Therefore, the content/blogs/opinions/expressions on/at ICDRC Website shall not be solely relied for your availing service of ICDRC.
No Duty to update:
All content on the ICDRC Website is published as of its date only. We assume no responsibility to update or amend. Any modifications/changes to these Terms and Conditions shall be automatically part and parcel of these Terms and Use and you shall accordingly bound by these Terms and Use read with modifications/changes, from time to time.
Disclaimer:
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, FOR ITS SERVICES AND OR THE ADD ON/VALUE ADDED SERVICES OF RESPECTIVE COMPANIES/ENTITIES/SERVICE PROVIDERS AND ICDRC, DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ICDRC does not warrant or make any representations regarding the accuracy, reliability, correctness, or any other aspect of the use or results of the materials on the ICDRC website. Please note that the information and descriptions provided on this website are not intended to be comprehensive explanations of all terms, exclusions, and conditions that apply to the products and services. They are solely provided for general informational purposes.
Copyright:
All content of the ICDRC Website is protected by copyright and Intellectual Property Rights [IPR] with all rights reserved with ICDRC. All rights in the pages, site content and arrangement are owned by ICDRC. You are expressly prohibited from copying, modifying, displaying, distributing, transmitting, redelivering through the use of "framing" technology or otherwise, publishing, selling, licensing, creating derivative works or using any site content for any purpose without the prior written approval of ICDRC. While on/in/using the ICDRC Website you are bound by the Privacy Policy of ICDRC which is published/displayed in/on ICDRC Website
Trademarks, Service Marks and Logos ("Marks"):
The trademarks/trade names/logos appearing on the ICDRC Website /App/wallet are the property of ICDRC. You are not allowed to copy, use or adopt any of the same for whatsoever purpose.
No Warranty:
All content on the ICDRC Website, including but not limited to graphics, text and hyperlinks or references to other sites, is provided "as is" basis without warranty of any kind, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement and free from computer viruses or other harmful components. We do not warrant the adequacy, accuracy, reliability or completeness of any information on the ICDRC Website and expressly disclaim any liability for errors or omissions therein. We do not warrant that the functions of the ICDRC Website will be uninterrupted and/or error-free, that defects will be corrected or that the ICDRC Website or the server that makes it available are free from computer viruses or other harmful components.
Limitation of Liability:
We expressly disclaim any liability, whether in contract, tort, strict liability or otherwise, for any direct, indirect, incidental, consequential, punitive or special damages, loss of goodwill, loss of profit etc., arising out of or in any way connected with your access or use or inability to access or use the ICDRC Website or reliance on its content, or any failure of performance, interruption, defect, delay in transmission, computer viruses or other harmful components, or line or system failure associated with the ICDRC Website, regardless of our knowledge thereof.
Membership Eligibility Criteria:
Use of the Website is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. You represent, acknowledge and agree that you are at least 18 years of age, and that: (a) all registration information that you submit is truthful and accurate, (b) you will maintain the accuracy of such information, and (c) your use of the Website and Services offered through this Website do not violate any applicable law or regulation. Your Account (defined below) may be terminated without warning if we at our discretion, believe that you are under the age of 18 or that you are not complying with any applicable laws, rules or regulations.
Hyperlinked and Referenced Websites/App/wallet :
Certain hyperlinks or referenced websites/App/wallet on the ICDRC Website may for your convenience forward you to third partie’s websites/App/wallet, which generally are recognized by their top level domain name. Their content has not been investigated or analyzed by us, and we do not warrant the adequacy, accuracy, reliability or completeness of any information on hyperlinked or referenced websites/App/wallet and expressly disclaim any liability for any and all of their content. By accessing the ICDRC Website, you also agree to abide by the proprietary guidelines set forth at any website accessed or hyperlinked to through the ICDRC Website
Local Legal Restrictions:
The ICDRC Website is not directed to any person in any jurisdiction where (by reason of that person's nationality, residence or otherwise) the publication or availability of the ICDRC Website is prohibited. Persons in respect of whom such prohibitions apply or country in which it is prohibited, if any, must not access the ICDRC Website.
Force Majeure:
We shall not be liable if the service is delayed due to any force majeure event, arising out of any enforceable circumstances and beyond our reach, including but not limited to fire, flood, earthquakes, strikes, unavailability of necessary utilities, black-out, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or natural disaster, time consumption during court procedural/regulatory compliances/rule compliance etc.
Reservation of Rights:
We reserve the right to change, modify, add to, or remove portions of these Terms of Use at any time and accordingly these Terms of Use is liable to be changed at any time at the sole discretion of BAGIC and the changed/revised Terms of Use shall be automatically be applicable to you and you shall be bound by the same and comply with it.
Prohibition of you and Miscellaneous Provisions:
On surfing/accessing and while in/at/on ICDRC Website, you are expressly prohibited and you shall not (i) upload any of the photos/videos/music/pictures/ screenshots/graphs/tables/any other material/contents/documents of whatsoever nature through electronic or any other mode, (ii) put any URL links/weblinks/ hyperlinks in ICDRC Website, and (iii) shall not put/write/post/comment of whatsoever which is of defamatory to ICDRC and or any other persons/party/government/s. ICDRC shall not be in any way be responsible for the above prohibited acts and also reserves to take suitable actions against you for the same. You are responsible for the content you post – ICDRC Website can be used only for information purpose by you. Keep in mind that you remain solely responsible for the content that you post, including any photos/videos/music/pictures/ screenshots/graphs/tables/any other material/contents/documents of whatsoever nature through electronic or any other mode You cannot post/type/keep private or confidential information or do anything that violates intellectual property rights of any third party.
Content removal:
We shall reserve a right to remove any content or information you post on ICDRC Website if we believe it violates our Terms of Use, our policies or if that content is anyway not allowed to post as per applicable laws in India or infringes copy right/IPR rights of any third party in any manner.
Jurisdiction, Severability:
Any action arising out of these terms or this ICDRC Website shall be exclusively governed by applicable Indian Laws, and the courts located in Pune, India shall have exclusive jurisdiction, and you agree to submit to and bound by the applicable Indian Laws and exclusive jurisdiction of Pune courts and also further agree that they are a convenient forum for you. In the event that any provision of these terms is held unenforceable, the validity or enforceability of the remaining provisions will not be affected, and the unenforceable provision will be replaced with an enforceable provision that comes close to the intention underlying the unenforceable provision.
Reach out to us
ICDRC, we're here to help you with insurance claims and disputes. We're committed to protecting what matters most to you and providing reliable insurance solutions for a worry-free future.
We're your trusted partner for insurance claims and dispute resolution! If you need expert guidance on insurance claims or resolving disputes, partner with us for a smooth experience. Our team of experienced professionals is ready to support you at every step.
If you're facing an insurance dispute, register your complaint with us now. Our skilled negotiators will work to find a fair solution for you.
Choose ICDRC for transparent, understanding, and effective insurance services. Click below to get started!